The use of appointment booking software is an important factor for companies to support lead generation and ensure faster response times. Two well-known tools on the market are eTermin and meetergo.
In this article, we will compare the two services and explain for whom each solution is best for scheduling.
Online appointment booking
Online appointment booking is an important part of a modern business. Employing a company's appointment booking solution can make it easier for customers to schedule appointments with the company or a doctor's office. It makes customer management easier and data can be better organized.
Appointment booking functions
The features offered by online appointment booking software, such as eTermin or meetergo, are many and include online booking of appointments, email confirmations and reminders, connection to the customer's calendar (e.g. Google, iCloud, Outlook) and many more. Employees can thus access the information and make appointments from anywhere and at any time.
The bookers are informed after the booking by e-mail and the customer can enter everything quite comfortably the dates in the calendar. The employees also receive all important customer information and are even pre-qualified at meetergo through the use of funnels.
An important factor when choosing an appointment booking solution is also the interface with other applications and software solutions. A well-integrated solution such as eTermin or meetergo can support the service provider by allowing them to collect and use customer information to gain a better understanding of their customers' needs and preferences. meetergo offers over 40 interfaces to synchronize the appointment data of the online booking.
The costs of eTermin and meetergo
The cost of appointment software can vary depending on functionality and provider. However, it is important to keep in mind that a good appointment software can lead to more bookings and more satisfied customers in the long run. eTermin currently costs 19€ per month in the lite version and 29€ per month in the pro version. The eTermin alternative meetergo, on the other hand, is free in the Basic version and goes from 7€ in the Essentials version up to 25€ in the Professional version.
eTermin and meetergo also offer a demo version to give potential customers an idea of the functionalities and possibilities. It is advisable to compare the different offers and make sure that the chosen appointment booking software meets the needs of the company and its customers.
The strengths and weaknesses
With meetergo, companies have access to state-of-the-art features that improve lead management and conversion rates. These include workflows, routing forms, funnels and native integration options with well-known CRM systems such as Hubspot, Pipedrive, Salesforce and MS Dynamics, which eTermin does not offer. In addition, meetergo offers innovative features such as the ability to identify website visitors, its own DSGVO-compliant video platform and an appointment survey function.
With eTermin, the strengths lie primarily in the area of customer management and online payments. In addition, eTermin offers a document upload.
In the following table you will find an overview of the most important functions of both tools:
Comparison of integrations: meetergo vs. eTermin
Online scheduling and booking tools are important tools for streamlining workflows and saving time. An important consideration when choosing the right appointment scheduling software is the availability of integrations that allow seamless connection to other tools and platforms. Here we compare the integrations of meetergo and eTermin.
Native integrations at meetergo
meetergo offers native integrations with numerous tools and platforms, including HubSpot, Pipedrive and Salesforce. These integrations remove a lot of manual work and streamline workflows significantly. For example, you can automatically import email addresses to enable fast and efficient online appointment scheduling. In addition, meetergo offers extensive marketing features to better market your appointments and increase conversion.
eTermin integrations in comparison
In comparison, eTermin GmbH offers integrations with a small number of platforms and tools. While there are integrations with Salesforce, Pipedrive and other popular tools, they are not as comprehensive and mature as those offered by meetergo. In addition, setting up integrations with eTermin can be time-consuming and requires manual work.
eTermin also does not offer native integrations with the following tools that meetergo offers:
- Google Mail
- MS Dynamics
Overall, meetergo offers a comprehensive integration of online appointment scheduling and booking tools that removes manual work and enables optimized workflows. Meetergo's marketing features can help you better market your appointments and increase your conversion. In comparison, eTermin GmbH offers integrations with limited features and requires manual work to set up.
Access offers companies and service providers the ability to synchronize data and functionality from eTermin or meetergo with other applications and services such as marketing tools and booking platforms. meetergo and eTermin both offer an API interface that enables seamless integration and management of customer data, appointments and settings.
With API access, companies can optimize their marketing efforts and advertising by synchronizing their customer data with other tools and services. Appointment scheduling and planning is also simplified as all information is automatically updated.
However, it is important to note that there is some risk in using an API interface, as customer data and settings are transferred to other companies and service providers. Therefore, it is important to carefully review what information and functions are made available via the API interface.
In addition to meetergo, there are other eTermin alternatives available to you that automate appointment scheduling. These are for example:
- Acuity Scheduling
In conclusion, meetergo is the better choice for companies that want to offer a modern buying experience focused on lead generation. eTermin, on the other hand, is suitable for companies that mainly value customer management and online payments. In any case, modern appointment booking software contributes significantly to more bookings and higher quality meetings.
Different industries offering different services can all benefit from scheduling. Whether it's automating a phone inquiry or synchronizing marketing and sales, sales can be increased for all groups. Not only do sales increase, but employees can save on tedious email and appointment searching and instead take in important customer feedback.